Reservation can be made by phone, either via email from our website that we will either reply to your email or a representative of ours will call you on your contact number.
The main driver and the second driver must hold a valid driver’s license for at least a year, which must be presented at the start of the rental. They must also present a valid identity card or passport. All documents must be genuine, fax or photocopies are not accepted. If the customer does not bring with him one of these documents, one of them is invalid or non-genuine, the rental cannot be made and the deposit will not be refunded.
FUEL REFUELING REGULATION
You will return the rented car with the tank to the station where you received it and it was registered in the lease contract.
Cancellations up to 14 days before the start of the rental are free of charge. In this case you will be refunded the deposit. Cancellation must be made by phone. If your cancellation is made less than 14 days before the start of the rental you will not be refunded the deposit. For a confirmed rental that does not take place due to non-appearance of the customer, invalid or incomplete records, an expedited departure of the customer, or a cancellation after the beginning of the rental period, the money cannot be refunded. You are also not entitled to a refund on the cancellation of a short-term confirmed reservation (last minute). For what days the vehicle was not used during its rental, you are not entitled to a refund.
The shortest rental period is 3 days. A rental day is 24 hours from the start of the rental. A late return of the rental car up to 3 hours does not carry any pecuniary charge.
An additional driver is included in the rental price. This must be indicated in the contract at the beginning of the rental. In the event of an accident by a driver not indicated in the contract, the insurance does not cover the damages.
Booking and renting a vehicle is always valid for the specific category of the car you have chosen not for a specific type of car. The imprinted images serve as examples of the size and efficiency of each vehicle category. In the event that a category of vehicles is not available, our company will provide you with a vehicle of equal or higher value of the same or higher category at no extra charge. Choose your vehicle meticulously so that it corresponds to the number of passengers you will board and their luggage.